1. Principle
Figue uses the providers below to operate the Platform and perform its services. Each is bound by a contract containing confidentiality and security commitments, and acts only within the scope of its assignment.
This page is referenced by the general terms and by the privacy policy. It is updated whenever a provider changes.
2. Hosting and infrastructure
| Sub-processor | Role | Location | Safeguard |
|---|---|---|---|
| Vercel | Hosting of the Platform, execution of processing and of ephemeral virtual machines | United States | Standard contractual clauses |
| PlanetScale | Database | United States | Standard contractual clauses |
| DigitalOcean | Storage of files and recordings (Frankfurt region) | Storage in the European Union, provider in the United States | Standard contractual clauses |
| Upstash | Processing queue and deferred execution | United States | Standard contractual clauses |
| Sentry | Application error monitoring | United States | Standard contractual clauses |
| GitHub | Hosting of code repositories | United States | Standard contractual clauses |
3. Model providers and content processing
| Sub-processor | Role | Location | Safeguard |
|---|---|---|---|
| Anthropic | Language models: sizing, classification, summaries, image analysis | United States | Standard contractual clauses, training excluded |
| OpenAI | Language models and transcription of audio and video files | United States | Standard contractual clauses, training excluded |
| Vercel AI Gateway | Routing of requests to model providers | United States | Standard contractual clauses |
| Offload | Extraction of the audio track and key frames from video files | Outside the European Union | Standard contractual clauses |
| Context7 (Upstash) | Provision of technical documentation for libraries | United States | Standard contractual clauses |
Content transmitted to model providers is not used to train those models. Figue trains no model on its clients' content.
4. Communication and client follow-up
| Sub-processor | Role | Location | Safeguard |
|---|---|---|---|
| Stripe | Invoicing, collection and tax calculation | Ireland | European Union |
| Resend | Sending of service emails | United States | Standard contractual clauses |
| Postmark | Sending of service emails, as a fallback | United States | Standard contractual clauses |
| Cal.com | Scheduling, recording and transcription of video conferences | United States | Standard contractual clauses |
| Video conferencing, calendar and storage of meeting notes | Ireland and United States | Standard contractual clauses | |
| Slack | Internal alerts for the Figue team | United States | Standard contractual clauses |
5. Audience measurement and public website
| Sub-processor | Role | Location | Safeguard |
|---|---|---|---|
| Datafast | Audience measurement for the website and the Platform | Outside the European Union | Standard contractual clauses |
| Meta | Measurement of the public website's advertising campaigns | Ireland and United States | Standard contractual clauses |
| Google Tag Manager | Management of measurement tags on the public website | Ireland and United States | Standard contractual clauses |
These trackers concern only the public figue.ai website and are described in article 12 of the privacy policy.
6. Changes to this list
Figue may change provider or add one. This page is then updated.
A client may ask to be informed in writing of any addition or replacement of a sub-processor involved in processing its content, and to have thirty days in which to raise a reasoned objection.